Shipping policy
Shipping Policy
Thank you for shopping with DEAMATI.
We are committed to processing and delivering your order as quickly and safely as possible.
Order Processing
Orders are processed within 1–2 business days (Monday through Friday, excluding holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Methods
We currently offer the following shipping options within the United States:
Standard Shipping
- 3–5 business days
- $6.99
- FREE on orders of $50.00 or more
Express Shipping
- 1–2 business days
- $15.00
Shipping times begin after your order has been processed.
Shipping Area
At this time, DEAMATI ships only within the United States.
We plan to expand to additional countries in the future.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your delivery.
Delays
Although we strive to deliver every order on time, shipping delays may occur due to weather, holidays, carrier issues, or other circumstances beyond our control.
DEAMATI is not responsible for delays caused by shipping carriers.
Incorrect Shipping Address
Please ensure that your shipping address is accurate before completing your purchase.
DEAMATI is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at:
We will work with the shipping carrier to help resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us:
DEAMATI
Email: deamatiskincare@gmail.com
Website: https://deamati.com